All products shipped within the United States are sent via USPS and are mailed within 24 hours of your purchase on the next business day. Orders should arrive in 3-5 business days.
If you placed an order in error, or simply change your mind about your order, you will not be able to stop the shipment of the product unless you request a refund nearly immediately after your purchase is confirmed. Since we ship our products very quickly to be sure that you get them in a timely manner, there is very little time between your order and the shipment. To this end, please note that we cannot process a refund for an order that includes books until the books are returned to us (see our return policy).
We offer you a 60 day “No Questions Ask” full refund. If for any reason you wish to be refunded, simply notify us by the means below and we will issue you a prompt refund.
You may reach us by:
Phone during business hours 9am to 5pm Central time
- Call 800-370-8660
Email 24 hours a day
- [email protected]
Helpdesk 24 hours a day
You must notify us within 60 days from the date of purchase. We will refund you to the Credit Card you paid with. If you paid by cash or check, we will refund you by check. We will acknowledge your refund request within 2 business days. We will then notify you that your refund has been processed.
Please note: It will take up to 3 business days for the credit to reflect on your credit card. If you have any question, please contact us at the numbers above and we can give you a real-time status on your refund.
If you are within 60 days of purchase, you may return the product for a full refund of your purchase price.
Please return product to:
321 N Central Expressway
McKinney, TX 75070
© 2015 Uncensored Survival Contact Us At: 800-370-8660 | Office Hours: 9am to 5pm CST